Claims

If you do not carry a package policy, you can use SGI's dial-a-claim service through any of their locations, or use SGI's eClaim Service by clicking on the icon below. Be sure to have the following with you:

  • Plate number of the vehicle which you are submitting a claim on.
  • Vehicle owner or driver's license number.
  • Info on other vehicles, drivers, and/or witnesses who were involved.
  • If the incident was reported to police, the police file number

If you carry an SGI Auto Pack: You can provide your policy number to your SGI auto adjuster (by calling one of the SGI claim centres) and they will be able to review with you how your policy coverage will assist with your claim.

If you carry an SMI Extension Auto Policy: Call SMI at 306-653-4232 or toll free 1-800-667-3067 ask to speak to claims dispatcher who will outline the vehicle repair procedure with you, as well as you policy's coverage.

Regina SGI Claims Centres

Saskatchewan SGI Claim Centres

The Regina SGI Claims Centres are listed below, however Saskatchewan Government Insurance operates 21 claims centres throughout the province. Click here for a list of all SGI Claim Centres across the province, their contact information and hours of operation.

 

Property Claims

You pay your premium every year on renewal, so when it comes time to use your insurance it is our priority to ensure that you claim is handled quick, efficiently, and above all else, correctly. For all claims (other than auto) you can report it directly to our office during our business hours.

The Claims Process

We will have a claim started with your insurance company, and make sure that an adjuster contacts you as soon as possible to get things going. Then, as your claim process progresses, we will check in with you periodically to see that the claim is being handled properly and quickly. If any questions or problems arise, you can feel free to contact us.

After-Hours Contact Numbers

If you have an emergency claim after our business hours, you have the option of contacting your insurance company directly. The contact phone numbers are listed below.

  • Sask Mutual Insurance: 306-539-8630, 306-522-1656, or toll free 1-800-667-3067
  • SGI CANADA: 1-800-647-6448
  • Wawanesa: 1-844-WAWANESA (929-2637)
  • Wynward Insurance Group: 757-1691 or toll free 1-866-223-3318

Emergency Cleanup Companies

If you have suffered a loss (such as water/sewer backup), the priority is to clean up and prevent further loss. Below are a few local restoration companies. Please keep in mind these are independent third party businesses and Smiths' Insurance does not hold any control over their work.

If the loss is such that an emergency restoration company is called, keeping thorough records of the loss progress (photos/receipts/etc.) for your adjuster.

  • Restorex: 522-3350
  • Canada Wide 546-5858
  • Cameo First General: 525-4163
  • ServiceMaster: 525-5886
 

Resources

Our broker's association has put together a number of resources for preventing water damage to your home, from ice damming to mould. You can view these pdfs provided by Insurance Brokers Association of Saskatchewan